Acceptable Use Policy

CYPRESS Internet Inc., hereinafter referred to as CYPRESS

The purpose of the Acceptable Use Policy (AUP) is to provide clear expectations for CYPRESS customers and their authorized users. This policy complements your CYPRESS Service Agreement. Terms of Service and Operating Rules This policy applies to all customers, clients, employees, agents of CYPRESS, and all authorized third parties that are granted access to the services CYPRESS provides.

Conditions of Use By using any service CYPRESS provides, you agree to observe all of the provisions of these Terms of Service and Operating Rules as they may be in effect from time to time. No acceptance of any purchase order from you shall constitute acceptance by CYPRESS of the preprinted terms in the purchase order. These Terms of Service supersede any usage of trade and control all dealing between CYPRESS and you. CYPRESS reserves the right to make changes to this policy without prior notification to users.

Compliance All service users are required to comply with this Policy. You are accountable for all violations of the CYPRESS Acceptable Use Policy by any third party using your network including your customers and their authorized users.

Internet Etiquette You are expected to be familiar with and to practice good Internet etiquette (Netiquette). You will comply with the rules appropriate to any network to which CYPRESS may provide access.

You will not post, transmit, or permit Internet access to information you desire to keep confidential. You will not post or transmit any information or software that contains a virus, illicit code or other harmful components. You will not post any material that is illegal, libelous, tortuous, or likely to result in retaliation against CYPRESS by offended users. CYPRESS reserves the right to refuse or terminate service at any time.

You will indemnify and hold CYPRESS harmless from any damage to CYPRESS’s business, service, equipment, network, operations, or reputation resulting from your actions including without limitation any government actions, acts of vandalism or other retaliation, and any claims of libel, unfair competition, infringement of any patent, copyright, trademark, service mark, or other intellectual property right, violation of privacy, or other tort.

SPAM/UCE SPAM/UCE mailing of any sort will not be permitted. Customer will be held accountable for all actions including any SPAM/UCE originating from their network, network device or any SPAM/UCE mailing that causes CYPRESS to respond regardless of point of origin.

Upon Notification that such an act has occurred, CYPRESS will warn the customer on the first offence, and may in turn pass along any expenses the customers have incurred. On the second, offense, CYPRESS may give notice of termination of service. Upon the receipt of notification by CYPRESS that a violation of the AUP has occurred, customers must provide written confirmation of all compliance and enforcement actions they have taken within 48 hours.

Password Protection Users are responsible for protecting their password and for any authorized or unauthorized use made of your password. You will not use or permit anyone to use CYPRESS’s service to guess passwords or access other systems or networks without authorization. In the event a network or network device becomes compromised, CYPRESS will assist in the tracking and/or expulsion of said offender on the network level to an extent they find reasonable. CYPRESS is not responsible for securing a customer network or device beyond the equipment CYPRESS installs.

Illegal Activity Use of CYPRESS service for illegal or improper activity of any kind, including unauthorized usage as previously described, forged header or user identification information and/or software piracy is prohibited. CYPRESS will fully cooperate with law enforcement authorities in the detection and prosecution of illegal activity.

Remedies All violations of this Acceptable Use Policy will be reviewed for the appropriate action that can include immediate termination of access services. Upon notification of any violation of the Acceptable Use Policy, users must provide a written response within 48 hours of all compliance actions and/or enforcement actions with third parties they have undertaken. Failure to provide such information may result in termination of service.

Contacts Notifications of any violation of the CYPRESS Acceptable Use Policy should be sent to